FAQ


Welcome to Liza Hirst Collection

After her studies of Graphic Design and Painting, Liza has been painting on and off for thirty years. Since 2006 her project "Daily Paintings" has become her main pursuit. In this shop we present her available paintings as well as prints, books, agendas, cards and other items depicting her work.

Disclaimer

While every effort has been made to accurately depict all styles available, the item's status as art objects means they are sometimes susceptible to difference. Often paint and ink may be mixed to a marginally different hue. These are wholly desirable qualities and evidence only of the artisan methods involved. However, if you require rigorous, unswerving uniformity, these products may not be your favourites.

While we strive for admost precision in every detail we cannot be held responsible for any inacuracies neither for any subsequent loss or damage arising.

Do you ship worldwide?


Yes we do!

What will it cost to ship my items?

Shipping and handling for one item worldwide is:

€ 1.00 - € 9.99 = € 4.00

€ 10.00 - € 24.99 = € 6.00

€ 25.00 - € 49.99 = € 8.00

€ 50.00 - € 149.99 = € 10.00

€ 150.00 - € 199.99 = € 15.00

upward = calculated cost

If more than one item is sent at the same time, the shipping cost for every additional item is € 2 to € 5.

Insured, tracked or expedited packages can be shipped at additional cost by prior arrangement.

What Methods of Payment Do You Accept?

We accept all electronic payments via PayPal. You can pay with your credit card through the PayPal site whether or not you have an account; it’s easy to set up .

Items paid by PayPal Checks will not ship until PayPal clears funds (this usually this takes 4-6 days).

How Long Until My Items Arrive?


All items will be dispatched via Registered Mail.

Goods usually ship within 10 business days of order... usually sooner!. If, in unforeseen circumstances, this is not possible, you will be notified immediately.

Confirmation of dispatch will be emailed along with estimated delivery dates.


What is Your Return/Refund Policy?


I. Returns

We offer a refund/return policy on the full price of goods in new or saleable condition, returned within two weeks of shipment receipt. We do not refund shipping costs.

Should you wish to return goods please notify us in writing (email or letter) within 7 days of shipment receipt.

We suggest that items are returned with appropriate tracking & insurance; no responsibility will be taken for lost or damaged goods.

II. Damaged items

If any item arrives damaged please contact us immediately and keep the item and packaging used. A replacement will be dispatched once we have either received the damaged item or further advice from the carrier. Please wait for instructions before returning the item.

III. Delayed items

If your item does not arrive within 10 business days of receipt of your dispatch notification email, please contact us in order that we can assess the situation.


What forms of payment do you accept?


We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal


How secure is this store?


This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do I need a PayPal account to purchase from this store?


No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.


If you have any other queries please contact us via the means listed below


Liza Hirst Collection
25 Wilmington Square
London WC1X 0EG
+33 6 88 38 96 81
art[at]lizahirst[dot]com